What Our Customers Are Saying
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Richard Ozenich, ALASKA
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I just wanted to say Thank you to John Evingson - I custom-ordered an Ebike & it was a very easy process. The staff at The Motorcycle Shop were very friendly & helpful when I went in to pick up my new Ebike. I highly recommend this place.
Tracy Smith, Anchorage, ALASKA -
I had an issue with receiving parts prior to the hunt and needed a windshield for my new Teryx. Kate went above and beyond to make my situation right and make sure i was taken care of. I realize mistakes happen, but how you're treated and how the issue is corrected is what counts!
John Engholm, Eagle River, AK -
As someone who purchased a product in the lower 48 states and had trouble with it coming up to Alaska we were overly thrilled to deal with Sarah in the parts department. Her service was way beyond the call of duty we purchased a Cardo system headset from a dealer in South Dakota and had trouble she was willing to give assistance for about two hours, the whole time we knew that it was something she did not have to do. As youre probably aware its not likely we will be back to this area but I would highly recommend your place to anyone anywhere near Anchorage. A strong suggestion and our behalf us to keep Sarah implied that she represents your company very well, thank you very much
Shane Snyder, Mitchell, SD -
Amazing service. I went in to get my sprocket and chain set replaced on my klr 659 abd was able to get it done the same day I came in and at a reasonable price. Kenny, the mechanic, was very professional and helpful in answering my questions. The guy in the sales department was also friendly and easy to talk to.
Asad Mughal -
Only this place had belt in stock for my Kawasaki side-by-side.
Sergey Gerbel -
This shop is one of the few that you look forward to working with. From their parts desk to their service shop and the sales floor staff at the Motorcycle Shop made me feel like I was at home. So many motorcycle dealers have shed the rider family feeling in a bid for commercialized nonsense. They helped me with a sick bike by squeezing me in during a particularly busy time. They made the repairs fast and communicated very well along the way--letting me know what they found and keeping me posted in timelines. I immediately got the feeling that the shop was about its customers and everyone was definitely just as bit by the motorcycle bug as I was. Can't say enough good things about it. You'll be happy you went. I was.
Dylan T -
Best Bikes & Service
Chris Tadda -
Great place!
Felix Saavedra -
Excellent sales and repair service. The salesman don't come across as pushy sales types. The parts department is extremely helpful and knowledgeable. Good selection of riding gear.
Christen McClure -
Went into the shop to buy a motorcross bike ended up buying an enduro. Brendon the Gm was of great help and when the time came for me to pick the bike up everything was ready to go as promised. Simple and fast buying experience. Would highly recommend.
Caleb Maxwell -
Great customer service!
Corey Parrent -
Great people, working with good products. It's hard to go wrong with a combination like that.
I came in with my son about a month ago. He had been looking for a used motorcycle for a while and wanted to check the selection and get pricing. It didn't take long before he found a bike that he likes that he could easily afford, with some help from the staff.Daniel Fried -
I buy most of my gear and parts at The Motorcycle Shop. Their prices are good, and service is excellent.
Yohanan Harvey
Thank you The Motor Cycle Shop. My buying experience with your business was exceptional. From the warm friendly greeting, to the superior knowledge and customer service of your sales staff. The follow up call to see if I was completely satisfied with my purchase and genuine concern that I was safely home with my new motorcycle was absolutely above and beyond. The quality of the bike purchased was exceptional and completely unmatched in its cleanliness and appearance. These small attention to detail items add up to a tremendous overall buying experience unmatched in the industry. I know with confidence that over the lifetime of my ownership of this motorcycle, The Motor Cycle Shop will continually exceed the standard of excellence in service and support. Undoubtedly, you can buy with confidence from this wonderfully superior motorcycle shop. A special thanks to my sales representative Alex. Your customer care and service exceed the standards of excellence. I am confident the entire team of professionals shares this same passion for excellence. To the owner of the shop. Job well done sir or madam. Job well done.